A.
UK and EEA Rights.
You have a number of rights when it comes to your Personal Information. Further information and advice about your rights can be obtained from the data protection regulator in your country of residence. You can exercise any of these rights by writing to us on the email address below in the contact us section below:
The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. You can do this by writing us on the email address below.
The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in personal information that we hold by writing us on the email address below.
The right to erasure. This enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.
The right to data portability. You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right however and there are exceptions.
The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you about other services we provide which we think may be of interest to you or being contacted with varying potential opportunities). You may change your preferences regarding email communications by contacting us.
The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e we rely on consent as a legal basis for processing your Personal Information), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your Personal Information at any time.We usually act on requests and provide information free of charge but may charge a reasonable fee to cover our administrative costs of providing the information for baseless or excessive/repeated requests, or further copies of the same information. Alternatively, we may be entitled to refuse to act on the request.Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
B. California Rights
Under California Civil Code §§ 1798.80-1798.85 and California Business and Professions Code §§ 22575 – 22579, California residents are entitled to the following rights pertaining to protecting their Personal Information. Residents have the right to reasonable security of their Personal Information by us, and to destruction of any Personal Information that is no longer to be retained by the company via shredding, erasing or otherwise modifying the Personal Information in the records to make them indecipherable. Residents may expect that a business that discloses Personal Information about a California resident under a contract with a non-affiliated third party shall require by contract that the third party implement and maintain reasonable security procedures and practices appropriate to the nature of the information, to protect the Personal Information from unauthorized access, destruction, use, modification, or disclosure. Residents have a right to timely notification by us if we learn of an unauthorized disclosure or acquisition of your Personal Information. Residents have the right to be informed by our customer relations staff of how they can inquire about our privacy practices or compliance with the above-referenced California laws. Residents have the right to be provided contact information for inquiring about the company’s privacy practices at every location in California where we do business. Residents have a right to a response to any enquiry regarding our privacy practices or compliance with California law within 30 days of receipt of the enquiry by us. We may not request you waive any of your rights under the above-referenced California laws.California residents also have certain rights under the California Consumer Privacy Act (“CCPA”), subject to legal limitations and applicable exceptions, regarding the collection, use, and sharing of your Personal Information. California residents may exercise the following rights via our website at https://liquidityservices.com/removal-request/ or by emailing us at Privacy@liquidityservices.com.
- Right to Know. You have the right to request information about the categories of Personal Information we have collected about you, the categories of sources from which we collected the Personal Information, the purposes for collecting the Personal Information, the categories of third parties with whom we have shared your Personal Information, and the purpose for which we shared your Personal Information (“Categories Report”). You may also request information about the specific pieces of Personal Information we have collected about you (“Specific Pieces Report”).
- Right to Delete. You have the right to request that we delete Personal Information that we have collected from you.
We will not discriminate against you, in any manner prohibited by applicable law, for exercising these rights.
Verification: In order to exercise your rights, we will need to obtain information to locate you in our records or verify your identity depending on the nature of the request. If you are submitting a request on behalf of a household, we will need to verify each member of the household in the manner set forth above.
Authorized Agents: You may use an authorized agent to exercise your rights on your behalf. If you are making any of the requests above through an authorized agent, we will request written authorization from you or we will accept a legal Power of Attorney under the California Probate Code to the authorized agent. To make a request using an authorized agent use the webform at https://liquidityservices.com/removal-request/ and upload documentation demonstrating you have authorized the agent to exercise rights on your behalf.
Timing: We will respond to Requests to Delete and Requests to Know within 45 days, unless we need more time in which case we will notify you and may take up to 90 days total to respond to your request.
Pursuant to the CCPA, below is a summary of the personal information we collect from consumers, the sources from which we collect the Personal Information, the business or commercial purpose for which the Personal Information is collected and the categories of third parties with whom we share consumer Personal Information.
| Personal Data |
Sources of Personal Data |
Business or Commercial Purpose for Collection |
With Whom We Share Personal Data |
| Identifiers such as name, address, IP address, email address, account name, and telephone number |
You, Affiliates, Third Parties, and Service Providers |
Auditing, Security, Performing Services, Internal Research, Quality Assurance, Legal, and Marketing |
With Liquidity Services Affiliates; with service providers that assist us with providing our products and services, including IT, storage, business operations, and marketing service providers; in the event of a merger, transfer of business assets, or bankruptcy may share your Data with buyers, lawyers, or professional advisors; and to third parties when required to do so by law or otherwise to protect our legal rights, property, and safety |
| Commercial information, including records of personal property, product or services purchased, obtained or considered, or other purchasing or consumer history |
You or Service Providers |
Performing Services, Internal Research, Legal, and Marketing |
With Liquidity Services Affiliates; with service providers that assist us with providing our products and services, including IT, storage, business operations, and marketing service providers; in the event of a merger, transfer of business assets, or bankruptcy may share your Data with buyers, lawyers, or professional advisors; and to third parties when required to do so by law or otherwise to protect our legal rights, property, and safety |
| Financial information |
You |
Performing Services |
With Liquidity Services Affiliates; with service providers that assist us with providing our products and services, including IT, storage, business operations, and marketing service providers; in the event of a merger, transfer of business assets, or bankruptcy may share your Data with buyers, lawyers, or professional advisors; and to third parties when required to do so by law or otherwise to protect our legal rights, property, and safety |
| Internet or other electronic network activity information, including, but not limited to, browsing history, usage statistics, and device information |
You or Service Providers |
Auditing, Security, Performing Services, Internal Research, Legal, and Marketing |
With Liquidity Services Affiliates; with service providers that assist us with providing our products and services, including IT, storage, business operations, and marketing service providers; in the event of a merger, transfer of business assets, or bankruptcy may share your Data with buyers, lawyers, or professional advisors; and to third parties when required to do so by law or otherwise to protect our legal rights, property, and safety |
| Audio, electronic, visual, thermal, olfactory or similar information |
You or Service Providers |
Performing Services, Internal Research, Legal, and Marketing |
With Liquidity Services Affiliates; and with service providers that assist us with providing our products and services, including IT, storage, business operations, and marketing service providers |
| Professional or employment-related information |
You |
Auditing, Performing Services, Legal, and Marketing |
With service providers that assist us with providing our products and services, including IT, storage, business operations, and marketing service providers |
| Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes |
You or Service Providers |
Auditing, Security, Performing Services, Internal Research, and Marketing |
With Liquidity Services Affiliates, with service providers that assist us with providing our products and services, including IT, storage, business operations, and marketing service providers |
We do not sell any Personal Information. We disclosed all of the categories of personal information listed above for a business purpose in the past 12 months.
C. PRC Rights
You have a number of rights when it comes to your Personal Information. You can exercise any of these rights by writing to us on the email address below in the contact us section below:
The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. You can do this by writing us on the email address below.
The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in personal information that we hold by writing us on the email address below.
The right to delete. You are entitled to ask us to delete your information where the purposes of processing has been achieved, or cannot be achieved, or the information is no longer necessary, or where we stop providing the service or the retention period has expired, or where you withdraw your consent (for data processing is based on consent), or where we process your information in violation of laws, regulations or agreements.
The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.
The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you about other services we provide which we think may be of interest to you or being contacted with varying potential opportunities). You may change your preferences regarding email communications by contacting us.
The right to withdraw consent. If you have given your consent to anything we do with your Personal Information (i.e we rely on consent as a legal basis for processing your Personal Information), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful). You can withdraw your consent to the processing of your Personal Information at any time.
We usually act on requests and provide information free of charge but may charge a reasonable fee to cover our administrative costs of providing the information for baseless or excessive/repeated requests, or further copies of the same information. Alternatively, we may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We will respond as soon as we can.
D. Other Rights
A user may request we discontinue the use of that person’s Personal Information. If you would like to know what information we have collected, would like any information purged, or would like for us to discontinue using Personal Information, please contact Privacy@liquidityservices.com. The return of certain Personal Information by us may prevent you from accessing all or certain portions of our Websites, and we will endeavour to communicate to you the extent to which your request will affect your use of our Websites prior to complying with your request.
