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Senior Analyst, Client Solutions

Company Overview

Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets with over $10.0 Billion of completed transactions, more than 4.8 million registered buyers and 15,000 corporate and government sellers. We are the proven leader in maximizing net financial recovery for our sellers and we support clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and defer products from landfills. Through our vital mission of Building a Better Future for Surplus we’ve played an integral role in many of our clients’ zero-waste initiatives and worked with corporations, federal and municipal government agencies to pioneer some of the largest green initiatives to date, deferring billions of pounds of surplus assets from landfills. Liquidity Services powers the growth of the Circular Economy.

General Overview

Make a major contribution to the day-to-day operations of several multi-million dollar client accounts while reporting on and interpreting top-priority performance data. As a Client Account Senior Analyst, you will directly support the efforts of our top Account Managers and have the opportunity to influence the largest clients in the company. As a Client Account Manager, you will serve as a lead point of contact for client relationships and manage programs independently.
As a team member of the Retail Supply Chain Group (RSCG), you will be an integral part of a rapid growth environment with a clear line of sight to senior team members that come from executive and management positions at premier e-commerce, retail, and consulting firms.

Responsibilities

  • Access our custom-built Inventory Management System (IMS) to extract data and create complex reports with 100% accuracy. These reports are used directly with Liquidity Services’ leadership and clients to demonstrate successes and opportunities
  • Serve as a point of contact for diverse client requests, which can include articulating complex sales data or troubleshooting operational challenges to resolve client needs
  • Collaborate with various internal departments to implement new business programs and coordinate integral parts of client accounts including, but not limited to, transportation, logistics, warehouse operations, and sales
  • Create presentations using MS PowerPoint or other programs, which will be used to articulate client account performance and opportunities for program improvement
  • Analyze past and current data to define key trends and work together with Client Solutions management to utilize the findings in the best interest of the client and Liquidity Services
  • Identify and pursue areas of potential business growth within existing client accounts as opportunities arise

Qualifications

Education/ Experience:

  • Bachelor’s Degree in Supply Chain, Logistics, Business, or Finance preferred
  • 3+ experience performing data and reporting analysis in order to assist with driving internal business decisions and/or solving client issues preferred
  • Experience in supply chain, consulting, or retail industry preferred
  • Interest in client-facing opportunities in a fast paced, e-commerce company

Skills and Abilities:

  • Strong analytical and intermediate- to advanced- Microsoft Excel skills to effectively create and interpret reports. Microsoft Access or database experience is preferred
  • Strong data visualization skills, including but not limited to taking raw data and transforming it into graphs and other infographics that will be presented to internal stakeholders and/or clients
  • Ability to digest and communicate complex data reports to effectively present key financial information to clients
  • Critical thinking ability needed to identify opportunities to streamline and automate data reporting requirements
  • Demonstrated ability to focus and prioritize operational tasks in a high growth environment while paying keen attention to details

Work Conditions/ Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Location: Mostly remote with meetings in Bethesda, MD as needed. Ideal candidate must have home office space and access to high-speed internet.

 

Travel: Occasional travel (~10%) to warehouses and client locations is required.

 

 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.

 

Liquidity Services is an Equal Opportunity Employer.

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