Turn excess inventory and returns into cash
Is your reverse logistics process draining cash flow, space, labor, or taking attention away from your core business of promoting new merchandise?
Many retailers struggle with reverse logistics, hamstrung by inefficient processes, single-channel sales, or only focus on short-term recovery. The truth is, to maximize the recovery value for your returns, you need to look at the critical processes that affect the entire lifecycle.
By strategically managing your reverse logistics, you can:
- Save around 20% of cost on each returned item
- Improve margins by 3% to 15%
- Save the planet billions of tons of waste
What if reverse logistics could generate revenue and help you achieve your sustainability goals?
Focus on total recovery value
Retailers sometimes focus on incomplete metrics to determine recovery value. To get the best value for your returns, we recommend identifying critical processes that affect the entire lifecycle of the return. If a product is received, triaged, and sorted optimally, refurbished, then sold through the right channels, you will get maximum recovery.
Make these efficient and they will drive the dollars
Getting optimal net recovery requires expertise
across the 4 Rs of reverse logistics
MULTIPLE SELLING CHANNELS
- B2B online auctions
- B2B negotiated sales
- D2C third-party marketplaces
- D2C proprietary marketplaces
FLEXIBLE SERVICE OPTIONS
- Sell in place
- Sell from our warehouse
- Flexible inventory processing and selling—your location or ours
- Single service or comprehensive returns management
ROBUST BUYER NETWORK
- 5M business buyers
- Single asset buyers
- Pallet buyers
- Truckload buyers
SCALE AND TRUST
- Publicly traded (NASDAQ: LQDT)
- 15,000 clients worldwide
- $10B completed transactions
Reverse Logistics Management |
Reverse Logistics Management
Improve total recovery value and gain visibility into your reverse logistics operation |
Returns Management |
Returns Management
Integrate seamlessly with your retail operation and systems |
Multichannel Selling |
Multichannel Selling
Reach single-asset, pallet, truckload buyers plus consumers, and sell more items faster |
Marketplaces |
Marketplaces
5+ million registered buyers worldwide |
The real cost of returns
In 2023, consumers returned $743 billion in merchandise.*
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9 in 10 online shoppers say return policies determine where they shop
Online return rate is over 17%, or $274 billion in returns
Brick and mortar return rate is over 10%, or $371 billion
Returns put a strain on your stores and warehouse space
Returns have a direct impact on our planet; over 9 billion pounds go to landfills each year