Privacy Policy

We collect the following categories of Personal Information about you. Note that the Personal Information we collect about you may vary depending on the nature of your interactions with us and may not include all of the examples listed below.

1. Identifiers, such as your name, alias, postal address (including, city, state, postal code, and country), unique personal identifier, online identifier, email address, telephone phone number, secondary number, account name, IP address, social security number, driver’s license number, passport number, and other similar identifiers you provide to us.
2. Characteristics of protected classifications under local or federal law, including age and date of birth, gender.
3. Commercial information, including records of personal property, products or services purchased, obtained or considered, or other purchasing or consuming histories or tendencies.
4.  Internet or other electronic network activity information, such as your Internet or other similar activity, usage statistics, information about your device (including browser and operating system), your browsing history, search history, information on a consumer’s interaction with a website, application logs, device data and registration, social media account information or advertisement, access times, and referring site.
5. Geolocation data.
6. Audio, electronic, visual, thermal, olfactory or similar information.
7. Professional or employment information, such as your job title, company name (including company website url and number of employees).
8. Inferences drawn from any of the information we collect to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
9. Sensitive Personal Information, including Personal Information that reveals a consumer’s Social Security, driver’s license, state identification card, or passport number; Personal Information that reveals a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; Personal Information that reveals a consumer’s precise geolocation.

We may request additional information from you depending on certain transactions, contractual or regulatory requirements. We will notify you of what information we need, and how it will be used.

For California Residents:

We collect Personal Information described in Cal. Civ. Code § 1798.80(e), such as name, signature, social security number, address, telephone number, passport number, driver’s license or state identification card number, employment, bank account number, credit card number, debit card number, or other financial information,

We do not use or disclose Sensitive Personal Information for purposes to which the right to limit use and disclosure applies under the California Consumer Privacy Act (“CCPA”).

We collect information about you and how you interact with us in several ways, including:

1. Information you provide to us directly. We collect the information you provide to us directly, such as when you register for an account with us through any of our Websites or submit information to us (such as in connection with a bid or purchase, when you submit an inquiry, etc.).
2. Information automatically collected or inferred from your interaction with us. We automatically collect technical information about your interactions with us (such as IP address and browsing history).
3. Information from public sources.
4.  Information from third parties. We receive information about you and your interactions with us from third parties, such as from your employer or co-workers, third party service and content providers, credit reporting agencies, companies that provide or sell lists of potential purchasers, and others interacting with us.

We may combine information that we receive from the various sources described in this Policy, including third party sources and public sources, and use or disclose it for the purposes identified below.

If you provide your Personal Information to us offline, this Policy applies to our collection and use of your information.

We may use your information described in the following ways:

1. To provide services to you, such as to consummate transactions with you; register and administer your account; to establish and facilitate our business relationship with you; to respond to an inquiry, complaint, or request from you; and to understand your preferences and needs.
2. For our own internal business purposes, such as to administer and improve our Websites; to track and report Website traffic; to analyze our customers’ demographics and interests; to help diagnose potential problems with our server; to enhance or develop features, products, and services; to monitor and analyze information regarding your browsing and viewing preferences; and to otherwise protect or further our legitimate interests.  
3. For legal, safety or security reasons, such as to comply with legal requirements; protect our safety, our property or rights of those who interact with us, or others; and detect, prevent, and respond to security incidents or other malicious, deceptive, fraudulent, or illegal activity.
4. In a de-identified, anonymized or aggregated format. When converted to a de-identified, anonymized, or aggregated format, data no longer constitutes Personal Information and we may use this information for any purpose.  We may use and share anonymized or aggregated information with third parties.
5. For marketing. We may use your Personal Information to send you e-mail alerts and newsletters regarding upcoming auctions, sales events and information about our products and services which we anticipate may be of interest to you. We will obtain your prior consent before sending you e-mail alerts and newsletters where required for compliance with applicable data protection laws.
6. For any other purposes for which you provide consent.

We may share your Personal Information with the categories of recipients described below:

1. Liquidity Services Affiliates: We may share your Personal Information within the Liquidity Services group of business entities.
2. Service Providers: We may share your Personal Information with external service providers, such as Salesforce, Oracle Eloqua, Amazon Web Services and Microsoft Azure, whose services we may utilize from time to time to assist us in our provision of services to you and to assist us in carrying out our business activities.
3. With Third Parties to Provide You with Services or Communications: We may also provide other Website users, vendors, third party partners, subcontractors, or service providers with information as required in order to provide services you request or to complete a transaction.
4. Business Partners, other Website users or other Third Parties: We may also provide your Personal Information to our business partners, website users, or third parties for their own purposes, including for third party marketing. If legally required, we will seek your consent before engaging in such sharing.
5. Law Enforcement, Legal Institutions, and Government Entities: In case of a subpoena, court order or official request, we may share your Personal Information with or at the request of law enforcement, legal institutions, or government entities to investigate, prevent or take action regarding suspected illegal activities, fraud or potential threats, or exercise legal rights or defend against claims, when we believe that doing so may protect your safety or the safety of us or others, or as otherwise permitted or required by law.
6. Third Parties as Part of a Sale or Merger: As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your Personal Information will be disclosed to such entity. Also, where we carry out an asset sale of a particular business division, your Personal Information (if held by such business division) may be considered an asset of ours and as such it is possible it will be sold or transferred to the purchasing third party.
7. Auditors: We may provide transaction-related information to government or private auditors to inspect or validate our business practices, accounting records, or financial reports. Any release of information for such a purpose will be done under standard confidentiality restrictions.

For California Residents:

We disclose and the above categories of Personal Information to our service providers and contractors for the following business or commercial purposes.

• Ensuring security and integrity of Personal Information
• Debugging to identify and repair errors that impair existing intended functionality
• Short-term, transient use, including, but not limited to, nonpersonalized advertising
• Performing services on our behalf
• Providing advertising and marketing services (except for cross-context behavioral advertising)
• Undertaking internal research for technological development and demonstration
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us
• Processing, maintaining, or collecting Personal Information on our behalf
• Detecting or protecting against malicious, deceptive, fraudulent or illegal activity
• For internal use by the service provider

Under California law, a “sale” of Personal Information does not necessarily involve an exchange of money. Instead, the term also includes disclosures of Personal Information to third parties that may use the information for their own purposes, such as cookie providers. Similarly, under California law, “sharing” Personal Information refers to disclosing of Personal Information to third parties for cross-context behavioral advertising. In this context, during the last 12 months, we have sold and/or shared the following categories of Personal Information:

• Identifiers
• Personal Information described in Cal. Civ. Code § 1798.80(e)
• Internet or other electronic network activity information
• Geolocation data
• Inferences

The categories of recipients to whom we may have sold and shared Personal Information include our vendors and other third parties for cross-context behavioral advertising, as well as other marketing and advertising services that we utilize on our Websites. We only “sell” Personal Information to third parties as defined in the CCPA for the purposes of cookies or other tracking technologies. We do not have actual knowledge that we sell or share the Personal Information of consumers under 16 years of age.

Data protection laws require that there is a specific lawful basis for processing. We process your Personal Information when our interests are not overridden by your data protection rights.

Where you provide Personal Information to us for the purposes of an enquiry, the basis for processing is that it is required as a legitimate interest of ours as a business to respond to your enquiry, or in such jurisdictions where legitimate interest is not a permissible lawful basis for processing, your consent.

Where we enter into a business relationship with you, we rely on the legal basis of performance of a contract with you for processing your Personal Information on the basis of that contractual relationship and to complete a transaction with you.

Where we process your Personal Information for the purposes of sending you marketing communications (such as buy alert emails, information on upcoming sales events, special announcements, etc.), we will rely upon the legal basis of legitimate interests and/or consent (if required and obtained) for processing your Personal Information for those purposes. You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn

Where we use your Personal Information to enhance or develop features, products and services we rely on the legal basis of legitimate interest as it is necessary for our legitimate interest to provide a responsive service to our customers to keep them satisfied, or in such jurisdictions where legitimate interest is not a permissible lawful basis for processing, your consent.

Where we process your Personal Information to comply with our legal and regulatory obligations we rely on the legal basis that such processing is required in order to fulfill a legal obligation.

Before we alter the reason for using any Personal Information you have provided to us, we will notify you of our intended change in use of that information, ensuring such use complies with applicable data protection law and where necessary obtain your consent prior to using your Personal Information in a new way. Notwithstanding the foregoing, in Canada the basis of processing Personal Information is consent.

Your Personal Information shall generally be stored and processed in the US. Your personal data may be stored and processed in any country where we or our affiliates or approved partners have facilities or operations, including but not limited to the UK, Hong Kong and China. Information processed in another country may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.

From time to time there may be transfers between members of our group of business entities into and/or out of the European Economic Area (EEA).

For all cross-border transfers of Personal Information we ensure appropriate security measures and legal safeguards are in place.

For EU Residents:

Where your Personal Information is transferred from within the EEA to a country outside the EEA (including the United States) we ensure that security measures and adequate safeguards are in place for the transfer of Personal Information in compliance with applicable data protection laws on the transfer of Personal Information outside the EEA.

To find out more about how we safeguard your Personal Information (including obtaining a copy of such safeguards) in relation to transfers outside the EEA, please contact us via the details provided in the contact us section below.

For PRC Residents:

Where your Personal Information is transferred from within the territory of mainland China to a country outside mainland China (including the United States) we ensure that security measures and adequate safeguards and necessary approval procedures (if applicable) are in place for the transfer of Personal Information in compliance with applicable data protection laws on the transfer of Personal Information outside mainland China.

We keep the categories of Personal Information described above for as long as is necessary for the purposes described in this Notice or otherwise authorized by law. This generally means holding the information for as long as one of the following apply:

• Your Personal Information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information;
• Your Personal Information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the Personal Information was collected;
• The information is reasonably required to protect or defend our rights or property (which will generally relate to applicable laws that limit actions in a particular case); or
• We are otherwise required or permitted to keep your information by applicable laws or regulations.

We retain your Personal Information for no longer than is necessary for the purposes for which the information is collected and in line with this Policy. When determining the relevant retention periods, we will take into account factors including:

• contractual obligations to you;
• legal obligation(s) under applicable law to retain data for a certain period of time;
• statute of limitations under applicable law;
• (potential) disputes;
• for compliance, regulatory and auditing purposes; and
• guidelines issued by relevant national data protection regulators.

Otherwise, we securely anonymise or erase your Personal Information once it is no longer required. For further information about how long we will keep your Personal Information, please contact us using the contact details provided in the contact us section below.

A. UK and EEA Rights.
You have a number of rights when it comes to your Personal Information. Further information and advice about your rights can be obtained from the data protection regulator in your country of residence. You can exercise any of these rights by writing to us on the email address below in the contact us section below:

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. You can do this by writing us on the email address below.

The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in personal information that we hold by writing us on the email address below.

The right to erasure. This enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.

The right to data portability. You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right however and there are exceptions.

The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you about other services we provide which we think may be of interest to you or being contacted with varying potential opportunities). You may change your preferences regarding email communications by contacting us.

The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e we rely on consent as a legal basis for processing your Personal Information), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your Personal Information at any time.We usually act on requests and provide information free of charge but may charge a reasonable fee to cover our administrative costs of providing the information for baseless or excessive/repeated requests, or further copies of the same information. Alternatively, we may be entitled to refuse to act on the request.Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

B. California Rights

If you are a resident of California, you have the right to submit certain requests relating to your Personal Information as described below. To exercise any of these rights, please submit a request via our website at https://lqdtdevelop.wpengine.com/removal-request/  or email us at [email protected]. Please note that, if you submit a request to know, request to delete, or request to correct, we may need to obtain information to locate you in our records or verify your identity depending on the nature of the request. You may designate an authorized agent to make a request on your behalf; however, you will still need to verify your identity directly with us before your request can be processed. An authorized agent may submit a request on your behalf using the webform or email listed above.

Right to Know. You have the right to know what Personal Information we have collected about you, which includes:

The categories of Personal Information we have collected about you, including

• The categories of sources from which the Personal Information was collected
• Our business or commercial purposes for collecting, selling, sharing, or disclosing Personal Information
• The categories of recipients to which we disclose Personal Information
• The categories of Personal Information that we sold, and for each category identified, the categories of third parties to which we sold that particular category of Personal Information
• The categories of Personal Information that we disclosed for a business purpose, and for each category identified, the categories of recipients to which we disclosed that particular category of Personal Information

The specific pieces of Personal Information we have collected about you

Right to Delete Your Personal Information. You have the right to request that we delete Personal Information we collected from you, subject to certain exceptions.

Right to Correct Inaccurate Information. If you believe that Personal Information we maintain about you is inaccurate, you have the right to request that we correct that information.

Right to Opt Out of Sales and Sharing of Personal Information. You have the right to opt out of the sale of your Personal Information, and to request that we do not share your Personal Information for cross-context behavioral advertising. To opt-out, please manage your Cookie preference settings when accessing each Website.

Rights Related to Automated Decision-Making. You have the right to opt out of automated decision-making, including profiling, that we use to evaluate certain personal aspects relating to your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.  

Right to Non-Discrimination for the Exercise of Your Privacy Rights. If you choose to exercise any of your privacy rights under the CCPA, you also have the right not to receive discriminatory treatment by us.

C. PRC Rights
You have a number of rights when it comes to your Personal Information. You can exercise any of these rights by writing to us on the email address below in the contact us section below:

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. You can do this by writing us on the email address below.

The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in personal information that we hold by writing us on the email address below.

The right to delete. You are entitled to ask us to delete your information where the purposes of processing has been achieved, or cannot be achieved, or the information is no longer necessary, or where we stop providing the service or the retention period has expired, or where you withdraw your consent (for data processing is based on consent), or where we process your information in violation of laws, regulations or agreements.

The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.

The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you about other services we provide which we think may be of interest to you or being contacted with varying potential opportunities). You may change your preferences regarding email communications by contacting us.

The right to withdraw consent. If you have given your consent to anything we do with your Personal Information (i.e we rely on consent as a legal basis for processing your Personal Information), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful). You can withdraw your consent to the processing of your Personal Information at any time.

We usually act on requests and provide information free of charge but may charge a reasonable fee to cover our administrative costs of providing the information for baseless or excessive/repeated requests, or further copies of the same information. Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We will respond as soon as we can.

D. Canadian Rights

You have a number of rights when it comes to your Personal Information. Further information and advice about your rights can be obtained from the data protection regulator in your country of residence. You can exercise any of these rights, subject to exceptions at law, by writing to us on the email address below in the contact us section below:

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. You can do this by writing us on the email address below.

The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in Personal Information that we hold by writing us on the email address below.

The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your Personal Information with your national data protection regulator.

The right to withdraw consent. If you have given your consent to anything we do with your Personal Information (i.e we rely on consent as a legal basis for processing your Personal Information), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your Personal Information with your consent up to that point is unlawful). You can withdraw your consent to the processing of your Personal Information at any time.

Verification: In order to exercise your rights, we will need to obtain information to locate you in our records or verify your identity depending on the nature of the request.

E. Other Rights
A user may request we discontinue the use of that person’s Personal Information. If you would like to know what information we have collected, would like any information purged, or would like for us to discontinue using Personal Information, please contact [email protected]. The return of certain Personal Information by us may prevent you from accessing all or certain portions of our Websites, and we will endeavour to communicate to you the extent to which your request will affect your use of our Websites prior to complying with your request.

Upon registration, our site provides users the opportunity to elect to receive email communications. To opt-out of receiving marketing email communications from us please contact us at the details provided in the contact us section below or follow the opt-out/ unsubscribe instructions included in marketing emails.

We may utilize third-party providers to assist us with the sending of marketing emails to you.

We are committed to keeping your Personal Information safe and secure.

We use appropriate technical and organizational measures to protect against the loss, misuse and alteration of Personal Information.

Employees having access to Personal Information must undergo data privacy training and are monitored by management to ensure that adequate safeguards are used to protect the private information of our customers. Our Websites have security measures in place to protect the loss, misuse, and alteration of the information under our control. Our Websites use SSL (secure sockets layer) encryption for all sensitive data transmitted over the Internet. This includes customers adding data to the Website, and employees transmitting data off the Website. No information, including the passwords that would give access to sensitive information, ever flows over the Internet un-encrypted. Please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable measures designed to protect Personal Information, we cannot guarantee its absolute security.

Please note no transmission of data over the internet is completely secure. It may be possible for third parties not under the control of us to intercept or access transmissions or private communications unlawfully. Any such transmission of your information is at your own risk. For any transmission of data over the internet we recommend to use means improving data protection such as firewalls, antivirus software and similar technologies.

Never send credit card information via email. Do not release information about your account to anyone who is not authorized by you to transact business with us on your behalf. Do not tell your password to anyone. We will never ask you for your password to verify your identity.

Cookies are small text files that are placed onto your device (e.g. computer, smartphone, tablet or other electronic device) when you use the Website and contain information such as your username, user preferences, the web pages you’ve visited and the activities you’ve performed while using the Website.

We use cookies to deliver content specific to your interests and customise your experience with the Website, and to store your information so you do not have to re-enter it each time you visit the Website, and for other purposes. For our Website to function as effectively as possible and to provide you with the best user experience, it is preferable for you to have cookies enabled.

Some of our business partners also use cookies to provide us with anonymous, aggregate data and information regarding our users. We do not have access or control over these cookies, and our Policy does not cover the use of third party cookies.

More specifically, we use cookies for the following purposes:

• Functional Cookies – these cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
• Targeting Cookies – Our Website uses targeting cookies, which may be set through our site by our advertising partners and may be used by those partners to help show you more relevant advertisements on other websites. If you do not allow these cookies, you will still see advertisements on the internet, but they may be less relevant to you.  Although we do not sell Personal Information in exchange for money, some of the ways in which we share Personal Information for advertising or marketing may be considered “sales” or “sharing” under the California Consumer Privacy Act. California Consumers may exercise their right to opt out of the sale of Personal Information by managing their Cookie preference settings when accessing each Website.
• Strictly Necessary Cookies – these cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Website will not then work. These cookies do not store any personally identifiable information.
• Performance Cookies – these cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Website and will not be able to monitor its performance.

You can manage your Cookie preference settings when accessing each Website.

We or a third party analytics providers engaged by us may also use “web beacons” to collect information about your use of our Website, and the websites of selected sponsors and advertisers. Web beacons are tiny graphic image files embedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user’s browser. The information collected by web beacons allows us to statistically monitor how many people are using our Website, selected sponsors’ and advertisers’ websites and using our services and for what purposes.

For users who are specifically using our Machinio Website(s), applications and/or services provided by Machinio:

• in respect of www.machinio.com, the Terms of Use apply; and
• in respect of Machinio System, the terms of the Machinio System User Agreement apply.

Our Websites are not directed at, marketed to, not intended for individuals  under 18 years of age nor do we knowingly collect information, including Personal Information, from children under age 18 on the Websites or offline. If you are under 18, you are not permitted to register for emails or newsletters or to otherwise submit any Personal Information to us. If a child under the age of 18 submits Personal Information to our Websites, we delete the information as soon as we discover it was provided by a child under 18 years of age and do not use it for any purpose.

If you believe that your Personal Information has been improperly released by us to a third party or if you have questions about how we collect, store, use, or destroy your Personal Information, or how to exercise your rights in relation to your Personal Information, you may contact us at the email address, telephone number, or mailing address listed below. When contacting us about your Personal Information, please do not include your account password, credit card number, date of birth, driver license number, or social security number in any email to us.

If you experience difficulty in correcting Personal Information or have questions regarding our Policy, please contact one of our customer service centres at the contact information on our Websites, or reach us by mail at:

Data Protection Officer
Liquidity Services, Inc.
6931 Arlington Road, Suite 200
Bethesda, MD 20814

[email protected]

Data Protection Officer
Liquidity Services UK Ltd.
c/o Corporation Service Company (UK) Limited,
5 Churchill Place, London, England, E14 5HU

If you wish to file a complaint about our collection, use, disclosure, or protection of your Personal Information or if you have specific questions about our policies or practices regarding collection, retention, use, or disclosure of Personal Information, please contact us at [email protected].

Liquidity Services, Inc.
6931 Arlington Road, Suite 200, Bethesda, MD 20814
Tel.  (202) 467-6868; Fax (202) 467-5475

You also have the right to complain to a data protection authority about the collection and use of your personal data. For more information, please contact your local data protection authority.