You’ve probably seen the studies that show 60% of online shoppers will make at least one return a year – and that bad return policies scare off 80% of would-be shoppers. That’s why a retailer’s return policy is a fundamental part of brand awareness and customer acquisition process. So,... read more →
When it comes to budgeting your expenses for the next year, many operations managers start with the direct labor and material costs. That is, how much it costs to purchase product supplies, as well as how long and how much it costs to pay people to make them. But,... read more →
Maybe you’re waiting out the U.S. trade war with China, or you’ve got an eye on the hard Brexit date. Or, maybe you’re just in the middle of some expected seasonal downtime. Whatever the reason, you have mothballed equipment not being used, stockpiled supplies, and excess inventory that’s overflowing... read more →
The biopharma industry is one in which successful companies, investors, drug developers, and scientists can manage – even celebrate – the inevitable failures of research and development. In a field where rare successes more than make up for the disappointment, failure is typically not a stigma. But how can... read more →
Whether you are brand new to the world of reverse logistics or you’ve been running a successful business on the secondary market for years, a strong online presence is vitally important to the health of your bottom line. Recently, Liquidity Services hosted an informative panel discussion at the 2019 Reverse... read more →
In today’s world of near-universal connectivity and ever-expanding access to information through the vast realm of the World Wide Web, it’s not at all difficult to find an overabundance of material on just about everything under the sun. Yet one niche corner of the e-commerce world that seems to have... read more →
On February 5-7th, Liquidity Services will be attending the RLA Conference and Expo in Las Vegas. This conference is focusing on The Circular Economy. Liquidity Services is the market leader in Reverse Logistics serving the world’s top retailers and consumer OEMs. We help companies find new opportunities to increase recovery... read more →
With the holiday season swiftly approaching, there is no better time to get ahead of the game with your post-holiday returns. As several businesses have incorporated eCommerce into their platform to expand their profits, it has opened a door into the eCommerce returns as well. In 2017, eCommerce returns in... read more →
Holiday retail predictions this year all center around one thing – growth of online sales, with mobile shopping expected to dominate. That’s great for the top line, but it comes at the price of an increasingly complex returns management issue that can cost retailers heavily. In its annual holiday shopping... read more →
Just like with their parcel deliveries where consumers want it "fast, free and easy," the product returns customer experience is just as important and has similar consumer demands! More often, consumers want the way they can return products they have purchased in-store or online to be easy, convenient, and -... read more →