Unloved Christmas Gifts Get New Life

The world’s largest stores have efficient systems for finding, buying, shipping, stocking and selling merchandise. But in the past, they haven’t been as efficient at getting rid of the unsold, damaged or returned inventory. Thanks to the Internet and companies like Liquidity Services Inc.,this back end activity, called reverse logistics, is becoming more efficient, the retailers are getting more money for their surplus, and an entire sector of small businesses is thriving.

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