Holiday Wrap Up: Telling the Story Behind Returned Gifts

Liquidity Services’ Retail Supply Chain Group stays busy throughout the year, but during the holidays we are also typically in the media spotlight for our work managing gift returns for retailers and manufacturers. Our business continued to grow this holiday season with record sales starting on Cyber Monday.

In addition to serving our clients — including 7 of the top 10 retailers and leading consumer brands — our warehouse teams and experts supported prominent media coverage in partnership with our PR team. This includes news coverage on the following outlets: NBC 3 Las VegasABC 8 DallasFox 4 DallasNBC DallasCBS New YorkFox 5 New YorkNBC Nightly NewsABC 13 Las VegasCNBCFox Business Network, Los Angeles Times, KTRH News Radio, and Integrated Solutions for Retailers.

If you have ever wondered where returns go and how they are processed; you can tune into our media coverage to have a behind-the-scenes look. We screen, test, and grade items and in some cases of consumer electronics, offer refurbishment services. Our best-in-class comprehensive services for the reverse supply chain benefit both our clients and the greater market by extending the life of goods in a sustainable way.

Additionally, our best practice processes for returned and overstock goods are valued by our buyers, providing them the opportunity to purchase items at competitive prices. One of our buyers from spoke with Fox 5 New York about purchasing tents and miscellaneous camping equipment for a discounted price with plans to sell them online for a profit. He is one of many customers who harness our e-commerce marketplaces to make extra money or run a small business, fueling entrepreneurship and small business growth in America.

We take pride in serving our buyers and sellers every day, and these media stories help to provide a look into our unique and innovative business. Through relentless improvement we will continue to grow and look forward to even greater results and unique media stories during the 2014 holiday season.