4 Ways to Manage Your Retail Returns

4 Ways to Manage Your Retail Returns

For those in the retail industry, the overwhelming increase of online sales is no surprise. The COVID-19 pandemic has accelerated the migration to ecommerce, jumping several years forward in digitization of customer interactions. APN News reports a 49% spike in US online sales when comparing the 2020 holiday shopping season to the previous year. This sudden advancement has retail professionals looking for help to handle the increase in returns that comes with the increased online sales. NPR reports that online sales are generally 4-5 times more likely to be returned than in-store purchases.

If you feel like you’re drowning in returns, you’re not alone. There are more options than ever to help manage returns – talk with one of our team members to make sure that your returns management approach is current and geared to handle the future.

How To Manage Surplus and Save on Returns Cost

Liquidity Services offers a wide variety of solutions that are tailored to specific business needs. With experience in maximizing total supply chain value for over 15,000 clients worldwide, we can provide a full spectrum of capabilities and options to maximize economics and reduce risk.

List ‘n’ Sell

List ‘n’ Sell is the solution that delivers complete control to you or your team. This option allows you to easily promote listings to hundreds of thousands of buyers in virtually any quantity. We support you with marketing, sales strategies, dispute resolution and settlement to help optimize accelerate sales through B2B or B2C channels with the least amount of hassle.

Load ‘n’ Sell

If you need to get your goods out of your building fast, consider our Load ‘n’ Sell solution. Just load a trailer with your surplus goods and our transportation team will pick it up and move it to a local trailer yard. We take the lead on listing the goods from there. A fast, quick, and simple solution that produces excellent economic results and frees space on demand.

Warehouse ‘n’ Sell

When you want to stay focused on your core competencies, create space in your facility and/or maximize every dollar of recovery, consider engaging our Warehouse ‘n’ Sell solution. We operate warehouses across North America specifically designed to optimize returns programs for some of the largest and best-known retailers in the world. And we’re ready to do the same for you.


More than twenty years of serving the needs of retail professionals has taught us that flexibility is critical. You may have unique requirements that can only be addressed by a custom designed solution. All of our solutions are configurable, tell us your goals and we’ll offer our suggestions for the right compliment of capabilities and services.

Why Customers Love Working with Us –

Reliability. Innovation. Breadth of Capabilities.

As one of the largest providers in the reverse supply chain we offer the scale, financial stability, and capacity that deliver peace of mind to retail professionals who have to be prepared for everything, even pandemics. We’re much more than a traditional “liquidator” – we listen to our customers, talk about real-world problems that they face every day, and we innovate new solutions to meet their needs. Whether you need another option for selling direct to the market yourself, a “turn-key” returns program, or something in between, we can help.

Curious about what we might be able to do for you? Book some time with one of our team members and tell us what challenges you’re trying to solve.

Find Your Fit