Winning Strategies for Returns Management

In a recent Chain Store Age article, we provided insight on effective strategies to maximize the value of an estimated $267.3 billion worth of merchandise returned each year (Source: National Retail Federation). In addition to increasing recovery on this surplus inventory, a high-performance reverse supply chain can support the larger strategic goals of the organization while allowing employees to focus their time on core business activities (such as customer service). It’s critical to choose a trusted provider to partner with in this process to protect an organization’s brand from potential risks in secondary markets.

With the right process and the right partner, managing returns and dealing with overstock does not have to be a headache. The reverse supply chain provides opportunity for retailers to create competitive advantage and produce results that support larger strategic goals.

Liquidity Services is a trusted partner to many of the leading product manufacturers and 7 of the 10 top retailers, managing an efficient reverse supply chain. Click here to read more on our tips to build winning strategies for your returned and overstock surplus inventory.